Our practitioners provide direct communication between patients and practitioners through phone calls or text messages can enhance the level of service and patient satisfaction in a our acupuncture and herbal medicine clinics. Here are some benefits and considerations for offering this approach:


  1. Accessibility: Direct communication allows patients to reach out to practitioners with questions, concerns, or updates conveniently. This accessibility can lead to quicker responses and improved patient engagement.
  2. Personalized Care: Patients often appreciate the personalized attention they receive when they can contact their practitioners directly. It fosters a sense of trust and rapport.
  3. Timely Support: Patients may have questions about their treatment plans, side effects, or follow-up care. Being able to contact a practitioner directly can provide timely support and reassurance.
  4. Convenience: In today’s digital age, many patients prefer text messaging as a convenient means of communication. It can be especially useful for quick questions or updates.
  5. Enhanced Patient Experience: Direct communication can contribute to an overall positive patient experience, which can lead to higher patient satisfaction and loyalty.

To reach Dr. Yang, Please call or text: 773-653-4100 or 847-832-0668

To reach Dr. Zhang, Please call or text: 312-388-2345 or 847-832-0668

Our suburb office:
191 Waukegan Road, Suite 102
Northfield, IL 60093
Phone: 847-832-0668
Office hours: Monday to Saturday from 8am to 6pm

Our Downtown office:
333 North Michigan Ave Suite 818
Chicago IL 60601
Phone: 312-388-2345
Office hours: Monday to Saturday from 8am to 6pm